Business Agentic AI Platform
SmartCall
Autonomous AI Voice Agent for Modern Enterprises
SmartCall is an intelligent, real-time AI voice agent built for high-volume business conversations. It doesn't just talk—it listens, understands, takes action, updates systems, and completes workflows end-to-end. From customer notifications to operations automation, SmartCall replaces manual calling with a 24/7 scalable AI workforce.
Not Just an AI Call Bot. A Voice Business Agent
SmartCall combines capabilities unmatched by competitors: intelligent conversation, real-time action, system integration, and business automation—all in one platform.
Makes Calls
Inbound & outbound with parallel call support and batch campaigns
Understands Conversations
Advanced NLU classifies outcomes and extracts business intent
Takes Action
Connects to APIs, databases, and business systems in real-time
Updates Systems
Writes data back to CRM, ERP, and operational databases
Generates Insights
Analytics, sentiment tracking, and actionable business intelligence
Scales Infinitely
Handle 10,000+ concurrent calls with enterprise-grade reliability
Core Voice Capabilities
Foundation for excellence: Natural conversation, batch calling, advanced speech recognition, and enterprise-grade security.
Natural Conversational AI
Near-zero latency with interruptible speech, dynamic tone control, and 50+ natural voices plus custom enterprise voice cloning.
Batch Calling Engine
Upload 100-10,000 records, schedule campaigns, auto-retry logic, and real-time call progress dashboard with wave-based calling.
Advanced Speech-to-Text
Tuned for multiple accents (Indian, US, UK, Latino), noise-resistant ASR, and multi-lingual support across 6+ languages.
Actionable Insights Dashboard
Call outcome summaries, success/failure analysis, sentiment tracking, and real-time alerts for performance optimization.
SmartConnect Integration
Connect to REST APIs, SQL databases, Azure services, Power Automate, Zapier, and industry-specific systems seamlessly.
Enterprise-Grade Security
HIPAA/SOC2 compliant with PII/PHI redaction, encrypted transcripts, RBAC, and secure logging for sensitive business data.
Advanced Voice Features
Inbound & Outbound Calling
- Phone number provisioning
- Auto-answering with custom IVR menus
- Direct routing and parallel call support
Batch Calling Engine
- Upload CSV of 100–10,000 records
- Campaign scheduling and throttling
- Retry logic with wave-based calling
Intelligence & Analytics
Beyond transcription: Understand conversations, classify outcomes, and generate actionable business insights.
Conversation Understanding
Not just transcripts—classify business outcomes automatically:
Multi-Language & Accent Support
Tuned for diverse accents and languages with noise-resistant ASR:
AI Call Summaries & Actions
- Auto-generate CRM notes
- Auto-trigger workflows (dispatch, update order, send SMS)
- Sentiment + tone analysis
Actionable Insights Dashboard
- Call outcome summary with success/failure reasons
- Funnel analysis: call → connect → conversation → outcome
- Real-time alerts for low pickup rates
SmartConnect Integration Layer
Your main differentiator: Connect to anything. SmartCall integrates with your entire business ecosystem.
Universal Connectors
- REST API, GraphQL, OData, Webhooks
- SQL Server / Azure SQL / MySQL / PostgreSQL
- Azure Service Bus / Event Grid
- Power Automate, Zapier, Make
- MCP (Model Context Protocol)
Industry Verticals
- Pharmacy: Prescription status lookup
- Retail: Order status & dispatch updates
- Logistics: Shipment ETA & tracking
- Healthcare: Appointment scheduling
- Finance: Payment reminders
- Utilities: Outage notifications
Real-Time Operations
- Fetch customer data during calls
- Validate identity in real-time
- Update records after call completion
- Trigger email/SMS/WhatsApp notifications
- Multi-step workflow orchestration
Agent Orchestration
SmartCall triggers internal agents (RAG, workflow, LLM functions) for multi-step voice workflows powered by backend automation. Seamlessly connect voice conversations to your entire AI ecosystem.
Pre-Built Use Case Templates
Select & launch in 5 minutes, not 5 weeks. No-code workflow builder with drag & drop call logic.
Prescription ready for pickup
Ready to deploy
Follow-up after delivery
Ready to deploy
Order shipped notification
Ready to deploy
Safety recall outreach
Ready to deploy
Appointment confirmation
Ready to deploy
Payment reminder
Ready to deploy
Insurance claim follow-up
Ready to deploy
NPS/CSAT voice survey
Ready to deploy
Patient adherence reminders
Ready to deploy
No-Code Workflow Builder
Define custom call flows with drag & drop: Input → Decision → API call → Response → Logging → Next Step
Deploy in 5 minutes • Dramatically faster go-live • No coding required
Enterprise-Grade Operations
HIPAA/SOC2 compliant, scalable infrastructure, and human-in-the-loop features for mission-critical operations.
Compliance & Security
- HIPAA / SOC2 compliant (safe for PHI)
- PII/PHI redaction and encrypted transcripts
- RBAC user roles and IP allowlists
Scalable Infrastructure
- Multi-region deployment with automatic failover
- Load-balanced call servers
- STIR/SHAKEN telecom compliance
Human-in-the-Loop
- Warm handoff to human agents with context
- Whisper coaching before transfer
- Automatic fallback when AI needs help
Omnichannel Extensions
- Voice + SMS + WhatsApp follow-up
- Email and push notification integration
- Click-to-confirm flows
Ready to Transform Your Business Communications?
Replace manual calling with a 24/7 scalable AI workforce. See SmartCall in action with a personalized demo.