SmartFlow:
Build. Automate. Orchestrate — Visually.
SmartFlow is a low-code/no-code orchestration platform that empowers teams to visually build and automate business processes without writing code. From task routing and multi-stage approvals to triggering downstream systems — SmartFlow makes it effortless to scale operational workflows across your entire organization.
Visual Workflow Builder
Design powerful workflows with an intuitive drag-and-drop interface. Set conditions, assign roles, connect systems — all without code.
- Create logic flows in minutes
- Add approval stages and task triggers
- Build and iterate without developer support
Automated Task Routing & Approvals
Route tasks dynamically based on user roles, status, or custom conditions. No more manual handoffs or approval bottlenecks.
- Conditional routing and escalation
- SLA-based reminders and task reassignments
- Multi-step approvals and parallel approvals
Seamless Integrations
- Connect SmartFlow with the tools you already use. Automate across platforms and trigger actions wherever your data lives.
- Slack, Teams, Gmail, Google Drive, Jira, Notion, Salesforce & more
- Webhook + API support for advanced integrations
- Trigger follow-up steps in third-party systems
Why SmartFlow?
SmartFlow helps modern teams automate smarter, faster, and more flexibly — without the bottlenecks of traditional IT development. Here's how:
Get Started Fast — Automate in Minutes
SmartFlow makes it easy to turn manual processes into automated workflows with intuitive drag-and-drop tools. Launch powerful automations in just minutes — no coding or long setup cycles required.
Tailored to Fit, Built to Scale
From simple task routing to advanced cross-system orchestration, SmartFlow adapts to your needs. Its flexible design allows full customization and scales effortlessly as your business grows.
Complete Visibility, Real-Time Insights
Gain total control over workflows, tasks, and team performance. SmartFlow offers real-time dashboards, audit trails, and status monitoring to help you track everything from a single pane of glass.
Empower Everyone — No IT Dependency
SmartFlow democratizes automation. Business users can build and manage workflows on their own, while IT retains governance and security. This unlocks innovation at every level of the organization.
Frequently Asked Questions
Everything you need to know about Smart Flow
Q: What is Lumay SmartFlow?
A: Lumay SmartFlow is an AI-powered workflow automation platform built to streamline repetitive tasks, connect systems, and enhance operational efficiency. It enables teams to create intelligent workflows that adapt to changing business needs and deliver consistent, error-free performance across departments.
Q: How does SmartFlow automate workflows?
A: SmartFlow automates workflows by using AI logic, triggers, and condition-based rules that handle routine operations automatically. It connects multiple tools, executes steps in sequence, and provides real-time monitoring, ensuring smooth task transitions without human delay or data inconsistency.
Q: Who can use Lumay SmartFlow?
A: SmartFlow is designed for startups, SMEs, and enterprises looking to digitize and simplify operations. From HR to finance, marketing to logistics, any team can use Lumay SmartFlow to eliminate manual workloads and accelerate project completion through automation.
Q: Does SmartFlow require coding?
A: No coding is required. Lumay SmartFlow features an intuitive, no-code interface where users can drag, drop, and connect workflow components visually. This empowers business users to automate processes independently without depending on technical teams or developers for implementation.
Q: Is SmartFlow cloud-based?
A: Yes, Lumay SmartFlow is completely cloud-based, offering secure, global access through any browser or device. Cloud infrastructure ensures data safety, seamless updates, and scalability, allowing businesses to manage workflows from anywhere with real-time visibility and performance tracking.
Q: How secure is Lumay SmartFlow?
A: SmartFlow is built on enterprise-grade security frameworks with end-to-end encryption, multi-factor authentication, and strict access controls. Lumay complies with GDPR standards, ensuring every workflow and dataset remains fully protected from unauthorized access and cyber threats.
Q: What makes SmartFlow unique?
A: Lumay SmartFlow stands out for its AI-driven adaptability, intuitive design, and deep integration capability. Unlike traditional workflow tools, it continuously learns from task patterns to optimize performance, helping businesses scale faster and operate with greater intelligence.
Q: Can SmartFlow integrate with other software?
A: Yes, SmartFlow integrates seamlessly with tools like Slack, Salesforce, HubSpot, Google Workspace, and Microsoft Teams. These integrations enable smooth data synchronization, multi-platform automation, and unified workflow management across departments without disrupting existing tech stacks.
Q: How does SmartFlow improve productivity?
A: By automating manual tasks and reducing redundant approvals, SmartFlow boosts team productivity. It provides AI-based insights into bottlenecks, allowing faster decisions and smoother project execution while freeing employees to focus on higher-value strategic work.
Q: How does SmartFlow manage task dependencies?
A: SmartFlow uses rule-based triggers and AI sequencing to manage task dependencies. When one task finishes, the next starts automatically, ensuring a continuous workflow chain. This eliminates waiting times and enhances cross-team collaboration effortlessly.
Q: Can SmartFlow handle multi-department workflows?
A: Yes, SmartFlow connects multiple departments within a single automation environment. HR, finance, marketing, and operations can collaborate on unified workflows, track progress, and share data securely without using separate tools or losing task visibility.
Q: How does SmartFlow improve decision-making?
A: SmartFlow's built-in analytics dashboard tracks workflow efficiency, resource allocation, and performance metrics in real time. Decision-makers can visualize trends, identify delays, and optimize resource use based on data-backed insights generated automatically by Lumay's AI engine.
Q: Which industries use Lumay SmartFlow?
A: Lumay SmartFlow is trusted across industries like healthcare, logistics, finance, manufacturing, and marketing. It helps organizations automate document processing, compliance tasks, and customer operations—driving cost savings, scalability, and consistency across critical business functions.
Q: How long does SmartFlow take to implement?
A: Implementation typically takes 2–4 weeks. Lumay's team provides guided onboarding, integration support, and workflow mapping to ensure businesses start automating quickly without complex setup or long deployment cycles.
Q: Does SmartFlow offer workflow templates?
A: Yes, Lumay SmartFlow includes ready-to-use templates for HR, finance, project management, and marketing. These templates can be customized through the no-code editor to match each organization's specific operational needs.
Q: Can SmartFlow integrate with AI assistants?
A: Yes, SmartFlow connects with voice and chat-based AI assistants to trigger actions through natural commands. This integration allows hands-free task execution, automated status reports, and smart reminders through conversational interfaces.
Q: How does SmartFlow improve ROI?
A: SmartFlow improves ROI by cutting manual labor costs, speeding task execution, and minimizing operational errors. Companies using Lumay SmartFlow often report faster turnaround times and measurable gains in overall process efficiency.
Q: Can SmartFlow be customized for different businesses?
A: Absolutely. SmartFlow supports extensive customization. Users can modify triggers, workflow paths, and approval rules to reflect unique company policies or operational logic without altering the core system structure.
Q: Does SmartFlow handle enterprise-level complexity?
A: Yes, Lumay SmartFlow is built for enterprise-grade automation. It manages thousands of workflows simultaneously, scales easily with data volume, and supports role-based permissions for large, distributed teams.
Q: Is SmartFlow suitable for remote teams?
A: SmartFlow empowers remote teams by offering centralized dashboards, live notifications, and cloud access. Distributed employees can collaborate on shared workflows in real time, ensuring productivity remains high regardless of location or time zone.
Q: Does Lumay provide SmartFlow training?
A: Yes, Lumay provides in-depth training resources, including tutorials, webinars, and live onboarding sessions. Clients receive step-by-step assistance to master SmartFlow's automation capabilities and best practices for scaling workflows effectively.
Q: What kind of support does Lumay offer?
A: Lumay offers 24/7 technical assistance through chat, email, and a dedicated customer success team. Support covers implementation, troubleshooting, and workflow optimization to ensure smooth, uninterrupted automation experiences.
Q: How does SmartFlow ensure compliance and privacy?
A: SmartFlow complies with international data standards like GDPR and ISO. It includes built-in audit logs, secure API access, and permission management to safeguard sensitive business information at every stage.
Q: Can SmartFlow scale with business growth?
A: Yes, Lumay SmartFlow scales seamlessly as your organization grows. Whether handling ten or ten thousand workflows, its cloud infrastructure ensures stable performance and adaptability to changing business volumes.
Q: How can I book a demo for Lumay SmartFlow?
A: You can schedule a personalized SmartFlow demo at https://www.lumay.ai/products/smartflow. The demo showcases real-time automation examples, integration possibilities, and analytics features tailored to your specific business processes."