AI Insight Agents   Cited RAG

LuMay
Insight Agents

Searchable institutional memory - with citations preserved.

Connect SharePoint, Confluence, Jira, your DMS, your ECM. Insight Agents read every system and return answers with sources cited - never hallucinated.

LuMay Insight Agent dashboard
1.4s
Answer latency

Median time from question to cited answer.

100%
Source citations

Every answer includes the source documents it drew from.

↓70%
Onboarding time

New hires reach productive output in a fraction of the time.

01   The Shift

From Hunting Vs. Asking With LuMay Insight Agents

One question. One cited answer. Every system searched in seconds.

Before
With LuMay Insight Agents
?Search Four Systems Per Question
One Question, One Cited Answer
?3–6 Months To Productive Output
Productive In Week 1
?Manual Access Reviews
Per-User Permissions Enforced Automatically
?Word-Of-Mouth, Undocumented
Every Answer Cites The Doc + Version
?Frequent Stale Answers From Outdated Wikis
Real-Time - Agents Read The Source
02   How it works

Three Steps To
A Cited Knowledge Agent.

Insight Agents work with your existing document systems and permissions. No migration. No new platforms. Your team asks questions - every answer cites its source.

See it on your real documents
1
Index
Insight reads from SharePoint, Confluence, Jira, your DMS, your data warehouse. Permissions preserved per user.
2
Tune
Define synonyms, glossaries, and document priorities so your team's jargon resolves correctly.
3
Answer
Users ask in natural language. Every answer cites its source documents inline.

AI Knowledge Retrieval - Key Capabilities

Faster answers, clearer sources, defensible outputs.

1

Intelligent Knowledge Retrieval

Instantly surface relevant information from documents, dashboards, code repositories, and enterprise systems - without knowing where to look.

2

Context-Aware Conversations

Every response is grounded in trusted organisational knowledge. Insight Agents understand follow-up questions and maintain conversation context across a session.

3

Citation-Backed Answers

Every answer includes citations linking back to source documents. Employees can verify, trust, and share responses with full traceability.

4

Workflow Guidance

Step-by-step guidance for operational processes, approval flows, and complex procedures - reducing dependency on subject matter experts for routine questions.

5

Enterprise Integrations

Native connectors for SharePoint, Confluence, Jira, Slack, databases, and APIs. Insight Agents meet your data where it already lives.

6

Continuous Learning

Accuracy improves over time through usage feedback, query analytics, and regular knowledge base refresh - getting smarter with every interaction.

Cited by Default
Privilege Aware
Real-Time Indexing
Zero Hallucination
LuMay Insight Agent in action
See it in action

Built For How Knowledge Teams Actually Work.

From question to cited answer, LuMay Insight Agents surface what matters - so your team can move faster with confidence.

Ask in natural language across all systems
Every answer cites its source document
Per-user permissions enforced automatically
Onboard new hires in days, not months
Audit trail for every query and response

Built for Enterprise Knowledge Teams

Enterprise-grade security

SOC 2 ready, end-to-end encryption, and per-user access control.

Your sources, your rules

Encode glossaries and document priorities - we follow them.

Audit-ready by design

Every query, citation, and response is logged and traceable.

Built for collaboration

Share cited answers with teammates and link directly to sources.

Enterprise scale

Handle thousands of queries across teams, systems, and regions.

03   Measured outcomes

Real Numbers. Cited.

↓80%
Avg. time-to-answer

From 15-minute searches to sub-2-second cited answers.

↓65%
Search abandonment

Users stop giving up and starting over with fragmented queries.

32%
Tickets deflected

Help-desk volume drops as users self-serve from real knowledge.

04   Strategic impact

Knowledge Isn't a Wiki.
It's an Operational Asset.

The wiki strategy of the 2010s - "write everything down, eventually someone will read it" - never worked at scale. Insight Agents flip the model: the source documents stay the source of truth, and the agent answers questions against them in real time, with citations preserved.

The result is knowledge that compounds rather than rots, and an institutional memory that survives every team transition.

See the platform
Team using LuMay Insight Agent in a modern office
Frequently Asked Questions

Everything You
Need To Know.

Start With One Knowledge Silo

What Does Your Team Keep Asking?
We'll Show You the Insight Agent for It.

30 minutes. Pick the silo. We'll demo a cited-answer agent on your real documents.

Hi there! I'm MyLu!
Your Autonomous AI Guide