Workflow Automation · Multi-Agent Orchestration

LuMay
Workflow Agents

Multi-step workflows, orchestrated by agents.

LangGraph + Autogen + CrewAI under the hood. Configured to your operating model. Integrates with ServiceNow, SAP, custom DMS/ERP, and your data warehouse - without a 9-month consulting cycle.

LuMay Workflow Automation Agent dashboard
↓78%
Process cycle time

Multi-day handoffs compressed to hours; single-day SLAs become real.

12+
Steps automated

Average production workflow chains 12+ distinct agent and system steps.

2–4 wks
Live in

Configured, not coded. No 9-month consulting cycle.

01   The Shift

Before Vs. With LuMay Workflow Agents

AI That Orchestrates Like Your Best Process Designer - Never Missing A Handoff.

Before
With LuMay Workflow Agents
Process Visibility Across 3+ Systems
Single Dashboard, End-To-End View
Days-To-Weeks Cycle Time
Hours-To-Days With Agent Orchestration
Manual Handoffs With Drop Risk
Agent-Driven, Audit-Logged Every Step
Email Chains For Approval Routing
Routed Automatically By Policy
High Fully-Loaded Cost Per Process
Marginal Compute Cost Only
Context Switching And Human Bottlenecks
Agents Handle Routine, Humans Handle Edge Cases
02   How It Works

Three Steps To
Orchestrated Workflows.

Workflow Agents connect to your existing systems through prebuilt adapters. No new platforms. No process redesign. Engineers approve only the decisions you flag as requiring human sign-off - every one with full context.

See it on a real workflow
1
Map
Walk through one end-to-end workflow with a solutions architect. Identify hand-offs, decisions, system integrations, and approval gates.
2
Configure
Assemble the agent steps in the LuMay builder using prebuilt connectors for ServiceNow, SAP, DMS/ERP, and your data warehouse. No code required.
3
Run
Workflow runs autonomously. Humans approve only the steps you flag as requiring judgment. Audit chain and version history preserved throughout.

AI Workflow Automation - Key Capabilities

Fewer handoffs, faster cycles, defensible audit trails.

1

Multi-Step Orchestration

Chain 12+ agent and system steps into a single governed workflow. Every hand-off is logged, every branch condition is explicit, and every decision is traceable.

2

Cross-System Integration

Prebuilt adapters for ServiceNow, SAP, Microsoft 365, custom DMS/ERP, and your data warehouse. Connect in days, not months.

3

Policy-Based Approval Routing

Approval gates trigger automatically based on your business rules - value thresholds, risk scores, or jurisdiction flags. No more email chains.

4

Cycle-Time Compression

Multi-day process handoffs collapse to hours. Single-day SLAs become achievable. Bottlenecks are visible in the dashboard before they breach.

5

Audit Chain Integrity

Every agent decision, approval gate, system call, and exception is logged with its rationale. Defensible for compliance, auditors, and executive review.

6

Exception Alerting

When a workflow step fails, stalls, or requires human judgment, alerts route instantly to the right person via Slack, Teams, or email - with full context attached.

Configured Not Coded
Auditable By Design
Human In The Loop
Enterprise Scale
LuMay Workflow Agent orchestration diagram
See It In Action

Built For How Operations Teams Actually Work.

From process intake to final approval, LuMay Workflow Agents handle the orchestration - so your team handles the decisions that matter.

Orchestrate multi-step processes end-to-end
Connect to your existing systems and data
Route approvals automatically by policy
Track every step with a full audit trail
Alert teams only on exceptions that need judgment
Enterprise Engineered

Built For Enterprise Operations Teams

Security. Control. Visibility. Scale. Everything your operations team needs to run smarter, safer, and faster.

01
Enterprise-grade security

SOC 2 ready, end-to-end encryption, and role-based access control.

02
Your process, your rules

Encode business rules, approval thresholds, and escalation policies - agents follow them every time.

03
Audit-ready by design

Every agent step, decision, and exception is logged and traceable.

04
Continuous improvement

Agents learn from exception patterns and improve routing and accuracy over time.

05
Enterprise scale

Run thousands of concurrent workflows across business units without adding headcount.

Security First

Built with enterprise-grade security at every layer

Total Control

Define rules. Set policies. Agents execute flawlessly.

Complete Visibility

Real-time dashboards and end-to-end traceability

Built to Scale

Scale operations without scaling headcount

03   Measured Outcomes

Real Numbers. Cited.

11K/yr
FTE-hours reclaimed

Per workflow deployed. Across multi-workflow customers, capacity unlocks compound quarter over quarter.

↓92%
Process error rate

Manual data-entry and routing errors eliminated. Audit-logged decision trail preserved at every step.

↓88%
Approval cycle time

From email chains to policy-routed approvals in single-digit hours. Handoffs that took days now take minutes.

04   Strategic Impact

Workflow Isn't A Single Step. It's A Chain Of Decisions.

Most automation tools handle one step at a time. The real value sits in the chain - the moment you can move a 17-step process through 17 agent decisions without a human staring at each one.

Because the agent records every decision with its rationale, your auditors get a cleaner trail than they ever got from human-driven workflows.

Explore the LuMay Platform

Decision Chain Overview

● Completed
Trigger
1:02 PM
Intake Agent
1:03 PM
Validate
1:04 PM
Risk Check
1:05 PM
Review
1:06 PM
Finalize
1:07 PM
Complete
1:08 PM

Audit Trail

Validate Data
Customer & policy data verified
1:04 PMPassed
!
Risk Decision
Score 620 → routed to review
1:05 PMMedium
Review Agent
Analyst review completed
1:06 PMApproved
Finalize Agent
Documents generated and sent
1:07 PMDone

Performance

Workflows
1,248
↑ 28%
Cycle Time
2.4hrs
↓ 68%
Decisions
21.6K
↑ 45%
Auto-Resolved
87%
↑ 12%
Frequently Asked Questions

Everything You
Need To Know.

Start With One Workflow Chain

Show Us Your Longest Workflow.
We'll Map The Agent Chain For It.

30 minutes. Walk us through one end-to-end process. We will map it to agents on the spot and show you where the cycle time and error rate improvements come from.

"Automate my procurement-to-pay""Route this approval automatically""Connect ServiceNow to SAP""Show me the audit trail"
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