Pricing
No setup fees. No annual lock-ins. Start free now, cancel any time.
How many minutes of calls per month?
Connectors Active on Calls
Each active connector is charged $0.05-$0.10/min during the call
Cost Breakdown (Monthly)
Per-Minute Detail
Est. Monthly Total
Scale Plan - 5,000 min included
All plans include a 14-day free trial. No credit card required.
For solo practitioners & micro-businesses.
For small teams getting started with AI voice.
Most popular for growing SMBs.
For scaling teams with high call volumes.
Enterprise
For call centers and enterprises with 10,000-100,000 minutes/month. Consistent $0.21/min overage across all 5 Enterprise tiers.
10,000
min per month
included
$2,999
/month
Connector
$0.10/min
Agents
Unlimited
20,000
min per month
included
$5,999
/month
Connector
$0.10/min
Agents
Unlimited
40,000
min per month
included
$11,999
/month
Connector
$0.10/min
Agents
Unlimited
80,000
min per month
included
$23,999
/month
Connector
$0.10/min
Agents
Unlimited
100,000
min per month
included
$29,999
/month
Connector
$0.10/min
Agents
Unlimited
Need a custom volume above 100,000 min/month? Contact our enterprise team for a tailored proposal.
Add-Ons and Charges
All connector charges are billed per active minute, only when the connector is engaged on a live call. No hidden fees and no separate per-query RAG charges.
Competitive Advantage - Knowledge Base Storage
The leading AI voice platform caps non-enterprise accounts at 20 MB of RAG storage. Voxentis Scale includes 100 MB, and Enterprise includes 1 GB with transparent $20 per 200 MB/month expansion.
Charged per active minute, only when the connector is live on a call. Multiple connectors run simultaneously, each billed independently.
RAG storage is included within plan limits. RAG retrieval cost is absorbed into connector rate, no separate per-query charge.
Custom implementations scoped and quoted separately. Contact our enterprise team for a tailored proposal.
Why Voxentis
Retell AI is a powerful API. Voxentis is a complete business platform.
CRM, SMS, Payment, Calendar, Shopify, Zendesk — connected in minutes from the dashboard. No developer, no middleware, no waiting.
vs Retell: saves $500–$2,000/mo in dev costFixed base fee + transparent overage. Know your cost before the month ends. No surprise stacked API invoices from 4 different vendors.
vs Retell: 26% lower cost per minuteConnect custom AI tools, databases, and workflows via Model Context Protocol on Growth and above. No custom code. No middleware.
Unique — not available on Retell AICall sentiment, transcripts, scoring, and real-time dashboards from Growth tier. Retell has basic logs only — no business-level insights.
vs Retell: full analytics includedDeepgram Voice Agent API: bundled STT + LLM + TTS in one optimized pipeline. Same engine as Retell, at a lower all-in cost.
vs Retell: same quality, lower price99.99% SLA with service credits on Enterprise. Dedicated CSM. White-label available. Retell AI offers no formal SLA for SMBs.
Only platform with formal SLACompetitive Analysis
An honest comparison. Both platforms have real strengths — here's where each wins.
* Retell AI costs include orchestration + LLM + TTS + telephony. Connector costs estimated at $500–$2,000/mo in developer setup.
Feature Matrix
Full feature breakdown across all 5 Voxentis plans.
| Feature | Basic | Starter | Growth | Scale | Enterprise | 10K–100K |
|---|---|---|---|---|---|---|
| Monthly Price | $179 | $259 | $699 | $1,499 | $2,699 | Custom |
| 🎙 Voice & Calling | ||||||
| Included Minutes | 200 | 500 | 1,500 | 5,000 | 10,000 | |
| Voice Overage Rate | $0.23/min | $0.22/min | $0.21/min | $0.21/min | $0.21/min | |
| Concurrent Agents | 1 | 1 | 3 | 10 | Unlimited | |
| Inbound + Outbound | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Call Recording | — | — | ✓ | ✓ | ✓ | |
| Call Transcripts | — | — | ✓ | ✓ | ✓ | |
| Sentiment Analysis | — | — | — | ✓ | ✓ | |
| Custom Voice / Persona | — | — | — | ✓ | ✓ | |
| 🔌 Connectors & Integrations | ||||||
| Connector Rate | — | $0.10/min | $0.10/min | $0.10/min | $0.10/min | |
| Standard Connectors | 0 | 1 | 3 | Unlimited | Unlimited+Custom | |
| CRM (HubSpot, SF, Zoho) | Read only | ✓ | ✓ | ✓ | ✓ | |
| SMS (Twilio, WhatsApp) | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Payment (Stripe, PayPal) | — | — | ✓ | ✓ | ✓ | |
| Calendar (Google, Outlook) | Google+Outlook | All | All+Custom | |||
| E-commerce (Shopify, WooCommerce) | — | — | ✓ | ✓ | ✓ | |
| Helpdesk (Zendesk, Freshdesk) | — | — | — | ✓ | ✓ | |
| 🛠 API & Developer | ||||||
| REST API | — | — | ✓ | ✓ | ✓ | |
| GraphQL API | — | — | — | ✓ | ✓ | |
| Webhooks | — | — | ✓ | ✓ | ✓ | |
| MCP Servers | — | — | 5 Servers | Unlimited | Unlimited+Custom | |
| Private API Endpoints | — | — | — | — | ✓ | |
| 📊 Analytics & Platform | ||||||
| Analytics | Basic 7d | Basic 7d | Advanced 30d | Full+Reports | Enterprise BI | |
| Real-time Dashboard | — | — | ✓ | ✓ | ✓ | |
| Knowledge Base Docs | 500 KB | 1,000 KB | 10,000 KB | 100,000 KB | Unlimited | |
| 🛡 Support & SLA | ||||||
| Support | Email 72hr | Email 48hr | Priority 24hr | Slack | 24/7 CSM | |
| Uptime SLA | — | — | 99.5% | 99.9% | 99.99% | |
| White Label | — | — | — | — | ✓ | |
| Custom Branding | — | — | — | ✓ | ✓ | |
