Pricing

Pay for calls answered, not seats.

Starting at $0.05 for 1 minute. No setup fees. No annual lock-ins. Cancel any time.

How many minutes of calls per month?

1minute
Cost:$0.05($0.05/min)
1 min100K+ = Enterprise Plan100K min

Connectors Active on Calls

Each active connector is charged $0.05-$0.10/min during the call

Cost Breakdown (Monthly)

Base Plan$1
Overage (0 min)$0.00
Connectors (1 active)$0

Per-Minute Detail

CRM$0.10/min

Est. Monthly Total

$1.1

Basic Plan - 200 min included

Get Started Free

Choose Your Plan

All plans include a 14-day free trial. No credit card required.

Basic
$1/mo

For solo practitioners & micro-businesses.

  • 200 min/mo included
  • $0.005/min overage
  • 1 voice agent
  • No connectors
  • 500 KB docs
  • Basic analytics (7-day)
  • REST API
  • MCP servers
Get Started
Starter
$2.5/mo

For small teams getting started with AI voice.

  • 500 min/mo included
  • $0.005/min overage
  • 1 voice agent
  • 1 connector ($0.10/min)
  • CRM or SMS connector
  • 1,000 KB docs
  • Basic analytics (7-day)
  • REST API
  • MCP servers
Get Started
Most Popular
Growth
$7.5/mo

Most popular for growing SMBs.

  • 1,500 min/mo included
  • $0.005/min overage
  • 3 voice agents
  • 3 connectors ($0.10/min each)
  • CRM + SMS + Payment
  • 10,000 KB docs
  • Advanced analytics (30-day)
  • REST API + Webhooks
  • 5 MCP servers
Get Started
Scale
$25/mo

For scaling teams with high call volumes.

  • 5,000 min/mo included
  • $0.005/min overage
  • 10 voice agents
  • Unlimited connectors
  • All CRM + Payment gateways
  • 100,000 KB docs
  • Full analytics + reports
  • REST + GraphQL + Webhooks
  • Unlimited MCP servers
Get Started

Enterprise

Enterprise Plans

For call centers and enterprises with 10,000-100,000 minutes/month. Consistent $0.21/min overage across all 5 Enterprise tiers.

10,000

min per month
included

$0.21/minoverage

$50

/month

Connector

$0.10/min

Agents

Unlimited

  • Full Enterprise feature set
  • Unlimited connectors
  • Private API + MCP
  • White label + 24/7 CSM
  • 99.99% uptime SLA
Contact Sales

20,000

min per month
included

$0.21/minoverage

$100

/month

Connector

$0.10/min

Agents

Unlimited

  • Full Enterprise feature set
  • Unlimited connectors
  • Private API + MCP
  • White label + 24/7 CSM
  • 99.99% uptime SLA
Contact Sales
Most Popular

40,000

min per month
included

$0.21/minoverage

$200

/month

Connector

$0.10/min

Agents

Unlimited

  • Full Enterprise feature set
  • Unlimited connectors
  • Private API + MCP
  • White label + 24/7 CSM
  • 99.99% uptime SLA
Contact Sales

80,000

min per month
included

$0.21/minoverage

$400

/month

Connector

$0.10/min

Agents

Unlimited

  • Full Enterprise feature set
  • Unlimited connectors
  • Private API + MCP
  • White label + 24/7 CSM
  • 99.99% uptime SLA
Contact Sales

100,000

min per month
included

$0.21/minoverage

$500

/month

Connector

$0.10/min

Agents

Unlimited

  • Full Enterprise feature set
  • Unlimited connectors
  • Private API + MCP
  • White label + 24/7 CSM
  • 99.99% uptime SLA
Contact Sales

Need a custom volume above 100,000 min/month? Contact our enterprise team for a tailored proposal.

Add-Ons and Charges

Transparent Add-On Pricing

All connector charges are billed per active minute, only when the connector is engaged on a live call. No hidden fees and no separate per-query RAG charges.

Competitive Advantage - Knowledge Base Storage

The leading AI voice platform caps non-enterprise accounts at 20 MB of RAG storage. Voxentis Scale includes 100 MB, and Enterprise includes 1 GB with transparent $20 per 200 MB/month expansion.

Connectors

Charged per active minute, only when the connector is live on a call. Multiple connectors run simultaneously, each billed independently.

Add-On / Connector
Description
Pricing
CRM (HubSpot / Salesforce / Zoho)
Live CRM lookup, update, or record creation during call
$0.10 / active min
SMS (Twilio / WhatsApp)
Outbound SMS or WhatsApp message triggered on call. Twilio carrier fees (~$0.008/msg) are pass-through and billed separately.
$0.10 / active min
Payment (Stripe / PayPal / Square)
Payment verification or charge processed during call
$0.10 / active min
Calendar (Google / Outlook)
Appointment booking or availability check on call
$0.10 / active min
E-commerce (Shopify / WooCommerce)
Order lookup, status, or cart actions during call
$0.10 / active min
Helpdesk (Zendesk / Freshdesk)
Ticket creation or update triggered during call
$0.10 / active min

Knowledge Base And RAG

RAG storage is included within plan limits. RAG retrieval cost is absorbed into connector rate, no separate per-query charge.

Add-On / Connector
Description
Pricing
Starter - 1 MB included
Basic FAQs, short scripts, simple policy docs
Included
Growth - 10 MB included
Product catalogues, multi-doc FAQs, onboarding guides
Included
Scale - 100 MB included
Large technical libraries, compliance docs, manuals
Included
Enterprise - 1 GB included
Full enterprise KB: ERP exports, SAP data, multi-language catalogues
Included
Enterprise - Additional Storage
Beyond 1 GB, billed per 200 MB/month - no cap on total volume
$20 / 200 MB / mo
RAG Retrieval Cost
Vector search and retrieval is absorbed into connector rate, no separate charge
Included in $0.10/min

Custom Enterprise

Custom implementations scoped and quoted separately. Contact our enterprise team for a tailored proposal.

Add-On / Connector
Description
Pricing
ERP / SAP / Oracle Integration
Custom connector to legacy ERP, finance, or supply chain system
Custom quote
SFTP / EDI Data Pipelines
Scheduled file-based data exchange with enterprise systems
Custom quote
Custom LLM / Bring Your Own Model
Deploy a fine-tuned or private LLM within Voxentis platform
Custom quote
White-Label and Custom Branding
Full UI and voice persona rebranding for enterprise deployment
Custom quote
SSO / LDAP / AD Integration
Enterprise identity and access management integration
Custom quote
Dedicated Infrastructure
Private cloud or on-premises deployment for regulated industries
Custom quote
  • - Multiple connectors run simultaneously on a single call, each billed independently at $0.10/min. Example: a 5-min call with CRM + SMS active for 3 min = $0.60 in connector charges.
  • - Document storage limits apply to the AI knowledge base (RAG index), not call recordings or transcripts.
  • - SMS delivery costs (Twilio carrier fees ~$0.008/msg) are pass-through and appear separately on SMS connector usage.
  • - Annual billing saves 10% on all base plan fees. Connector and overage charges are always billed monthly based on actual usage.

Why Voxentis

Built for Business. Not Just Builders.

Retell AI is a powerful API. Voxentis is a complete business platform.

Native Connectors - Zero Code

CRM, SMS, Payment, Calendar, Shopify, Zendesk - connected in minutes from the dashboard. No developer, no middleware, no waiting.

vs Retell: saves $500–$2,000/mo in dev cost

Predictable Monthly Bill

Fixed base fee + transparent overage. Know your cost before the month ends. No surprise stacked API invoices from 4 different vendors.

vs Retell: 26% lower cost per minute

MCP Protocol - Native

Connect custom AI tools, databases, and workflows via Model Context Protocol on Growth and above. No custom code. No middleware.

Unique - not available on Retell AI

Built-in Analytics

Call sentiment, transcripts, scoring, and real-time dashboards from Growth tier. Retell has basic logs only - no business-level insights.

vs Retell: full analytics included

Premium Voice - <500ms

Deepgram Voice Agent API: bundled STT + LLM + TTS in one optimized pipeline. Same engine as Retell, at a lower all-in cost.

vs Retell: same quality, lower price

Formal Uptime SLA

99.99% SLA with service credits on Enterprise. Dedicated CSM. White-label available. Retell AI offers no formal SLA for SMBs.

Only platform with formal SLA

Competitive Analysis

Voxentis vs Retell AI

An honest comparison. Both platforms have real strengths - here's where each wins.

⚡ Voxentis - 10 winsRetell AI - 1 wins 🔴
Feature
Recommended⚡ Voxentis
🔴 Retell AI
Entry Price
X$1/mo (200 min)
$0 (pay-per-use)Lower barrier
API Flexibility
REST + GraphQL + MCP
Highly flexible REST API
Native CRM Connector
HubSpot, SF, ZohoNo code needed
XDev setup required
SMS / WhatsApp Connector
Twilio, WhatsApp
XDev setup required
Payment Connector
Stripe, PayPal, Square
XDev setup required
Calendar Connector
Google, Outlook
XDev setup required
E-commerce Connector
Shopify, WooCommerce
XDev setup required
MCP Protocol
Native (Growth+)Unique
XNot available
No-Code Setup
Self-service dashboard
XDeveloper-first
Custom LLM Support
Bring your own LLM
Bring your own LLM
Built-in Analytics
Full dashboard
XBasic logs only
Uptime SLA
Up to 99.99%
XBest-effort, no SLA
Predictable Billing
Fixed base + overage
XVariable per-usage
Best For
SMBs with integrations
Dev teams / agencies

* Retell AI costs include orchestration + LLM + TTS + telephony. Connector costs estimated at $500–$2,000/mo in developer setup.

Feature Matrix

Everything, Compared

Full feature breakdown across all 5 Voxentis plans.

FeatureBasicStarterGrowthScaleEnterprise10K–100K
Monthly Price$1$2.5$7.5$25$50Custom
🎙 Voice & Calling
Included Minutes2005001,5005,00010,000
Voice Overage Rate$0.005/min$0.005/min$0.005/min$0.005/min$0.005/min
Concurrent Agents11310Unlimited
Inbound + Outbound
Call Recording--
Call Transcripts--
Sentiment Analysis---
Custom Voice / Persona---
🔌 Connectors & Integrations
Connector Rate-$0.10/min$0.10/min$0.10/min$0.10/min
Standard Connectors013UnlimitedUnlimited+Custom
CRM (HubSpot, SF, Zoho)Read only
SMS (Twilio, WhatsApp)
Payment (Stripe, PayPal)--
Calendar (Google, Outlook)GoogleGoogleGoogle+OutlookAllAll+Custom
E-commerce (Shopify, WooCommerce)--
Helpdesk (Zendesk, Freshdesk)---
🛠 API & Developer
REST API--
GraphQL API---
Webhooks--
MCP Servers--5 ServersUnlimitedUnlimited+Custom
Private API Endpoints----
📊 Analytics & Platform
AnalyticsBasic 7dBasic 7dAdvanced 30dFull+ReportsEnterprise BI
Real-time Dashboard--
Knowledge Base Docs500 KB1,000 KB10,000 KB100,000 KBUnlimited
🛡 Support & SLA
SupportEmail 72hrEmail 48hrPriority 24hrSlack24/7 CSM
Uptime SLA--99.5%99.9%99.99%
White Label----
Custom Branding---

Your Questions, Answered