AI Voice Agents
The Voice OS For Every Agent.
Answer inbound calls. Run outbound campaigns. Understand callers, connect to your systems, complete approved actions, and escalate to humans when needed.
See It In Action
Manage, configure, and test your AI voice agents from a powerful enterprise-grade dashboard.
Built for live calls, not just demos.
Voice Agents connects to the tools your team already uses, follows approved call flows, and records the outcome automatically so every conversation turns into useful work.
Answers inbound calls or starts outbound campaigns
Understands intent and follows approved workflows
Updates CRM, tickets, calendars, and internal systems
Escalates edge cases with transcript and context
This section now focuses on product value and behavior instead of a fixed mockup image, so the page reads cleaner on every screen size.
Designed To Complete Work, Not Deflect Calls.
Most voice bots are designed to deflect calls. LuMay Voice Agents is designed to complete work. It is not just a speech interface - it is a voice operating layer for business workflows. Each voice agent is configured with a purpose, a voice, a conversation flow, approved tools, connected systems, escalation logic, and governance controls.
Answer or place the call instantly
The customer calls your number, or LuMay Voice Agents starts an outbound campaign from a contact list.
Understand natural speech
Transcribes callers in real time, handles interruptions, asks clarifying questions, and follows your approved call flow.
Connect to business systems
Accesses approved CRM, ticketing, email, document, spreadsheet, and database connectors during the call.
Take action in real time
Creates or updates tickets, logs leads, checks status, sends confirmations, and records call outcomes.
Escalate with full context
Transfers sensitive or complex calls to a human with intent, verification status, transcript, and workflow context.
Log everything automatically
Call outcomes, transcripts, metrics, sentiment, and system actions are available in the dashboard after every call.
From Call To Resolution Automatically
From First Ring To Logged Outcome.
Your customers speak naturally. LuMay Voice Agents listens, understands, verifies, looks up records, updates systems, sends confirmations, and escalates to a human when judgment is needed.
See it live
Always-On Service Without Always-On Staffing.
Inbound teams lose time to repetitive, low-complexity calls: “Where is my order?” “Can I reschedule?” “What is my ticket status?” LuMay Voice Agents handles these automatically, while your human team focuses on conversations that require empathy, judgment, or exception handling.
Customer Service
Answer common questions, verify customers, retrieve account details, create tickets, and send post-call summaries.
IT Support
Handle Level 1 service desk calls, including password reset triage, incident creation, ticket status checks, and assignment routing.
Dental & Appointment Management
Confirm, reschedule, and remind patients or customers without tying up front-office staff.
Document-Assisted Questions
Answer questions from approved SharePoint, OneDrive, product, policy, or knowledge-base content.
Campaign Execution Without Manual Dialing.
Outbound calling is expensive because humans spend too much time dialing, waiting, leaving voicemail, logging outcomes, and updating CRM records. LuMay Voice Agents automates the entire campaign cycle.
CRM Lead Qualification
Call prospects, ask discovery questions, score intent, update HubSpot or Salesforce, and route high-fit leads to sales.
Logistics Support
Call customers, vendors, drivers, or partners to confirm status, delivery windows, exceptions, or missing information.
Appointment Reminders
Run reminder calls for dental, healthcare, home services, financial services, field service, or customer onboarding.
Collections & Payment Reminders
Run compliant payment reminder calls, capture commitments, and route ready-to-pay callers to the right process.
Every Team Has A Workflow LuMay Voice Agents Can Own.
Order Status & Tracking
Instant order updates, no agent required.
Renewals
Save revenue with proactive renewal calls.
Appointment Booking
AI that books, confirms and reschedules calls.
Lead Qualification
Score and route every lead in under a minute.
Customer Support
Tier-1 voice support that resolves on first call.
Outbound Sales
Run high-volume outbound without burning SDRs.
Follow-up Calls
Re-engage leads, no-shows and past customers.
Appointment Reminders
Cut no-shows with conversational reminders.
Order Status & Tracking
Instant order updates, no agent required.
Renewals
Save revenue with proactive renewal calls.
Appointment Booking
AI that books, confirms and reschedules calls.
Lead Qualification
Score and route every lead in under a minute.
Customer Support
Tier-1 voice support that resolves on first call.
Outbound Sales
Run high-volume outbound without burning SDRs.
Follow-up Calls
Re-engage leads, no-shows and past customers.
Appointment Reminders
Cut no-shows with conversational reminders.
Order Status & Tracking
Instant order updates, no agent required.
Renewals
Save revenue with proactive renewal calls.
Appointment Booking
AI that books, confirms and reschedules calls.
Lead Qualification
Score and route every lead in under a minute.
Customer Support
Tier-1 voice support that resolves on first call.
Outbound Sales
Run high-volume outbound without burning SDRs.
Follow-up Calls
Re-engage leads, no-shows and past customers.
Appointment Reminders
Cut no-shows with conversational reminders.
| Team | Inbound use cases | Outbound use cases |
|---|---|---|
Customer Service | FAQs, order status, case status, complaints, returns | Follow-up calls, customer satisfaction, renewal reminders |
IT Support | Incident creation, password triage, ticket status, access requests | Service update calls, outage notifications, ticket follow-ups |
Sales | Inbound lead capture, qualification, routing | Prospecting, lead qualification, webinar follow-up, reactivation |
Healthcare & Dental | Appointment calls, insurance questions, patient routing | Appointment reminders, no-show reduction, care follow-up |
Logistics | Delivery status, exception calls, partner support | Driver/vendor/customer confirmation, ETA updates, exception outreach |
Finance & Collections | Payment questions, account verification, support routing | Payment reminders, promise-to-pay capture, collections follow-up |
Professional Services | Client intake, matter status, support triage | Follow-up calls, event reminders, account check-ins |
Pre-trained for your vertical.
Voices, prompts and workflows tuned to the calls your industry actually runs.
Deploy industry-ready call flows for intake, status checks, follow-ups, scheduling, collections, and escalations with governance controls built in from day one.
Lightning-fast response for seamless conversations
Reliable service availability around the clock
Support for global communication needs
Cost-effective enterprise calling solution
Deep Integrations. Endless Possibilities.
Works with the tools your teams already use - CRM, ticketing, email, documents, and telephony.
Launch In Weeks, Not Months.
Start with one high-value workflow. Prove results. Expand confidently.
Six Reasons Enterprises Choose LuMay Voice Agents.
Configured, not coded
Business and operations teams define the agent purpose, voice, greeting, language, escalation rules, and call flow. IT connects the approved systems.
Inbound and outbound in one platform
Use the same operating model for customer service calls, IT support, appointment reminders, lead calls, logistics support, and follow-up campaigns.
System actions during the call
LuMay Voice Agents does not just answer questions. It performs approved actions: create a ticket, update CRM, send a confirmation, log a call result.
Human handoff with context
When a call needs a person, LuMay Voice Agents transfers with the caller's intent, verification status, transcript, and workflow context.
Built-in observability
Every call can generate transcripts, outcomes, sentiment, latency metrics, traces, and action logs so operations teams can monitor performance.
Enterprise governance
Tenant isolation, SSO, RBAC, encrypted credentials, webhook validation, audit logging, and configurable retention for enterprise deployments.
Designed For Enterprise Adoption From Day One.
LuMay Voice Agents is designed for enterprise adoption where data privacy, caller trust, and operational control matter. Your voice agent can only access the systems and actions you explicitly authorize.
Talk to our security teamStart Small. Prove Value Fast. Expand Safely.
| Phase | Timeline | Outcome |
|---|---|---|
| Discovery workshop | Day 1 | Pick one high-value inbound or outbound workflow |
| Agent design | Days 2-5 | Define persona, script, escalation, success metrics |
| Connector setup | Days 5-10 | Connect CRM, ticketing, email, documents, or database |
| Pilot build | Days 10-20 | Configure the first working voice agent |
| UAT and tuning | Days 20-30 | Test happy paths, edge cases, voice quality, and handoff |
| Pilot launch | Days 31-45 | Route selected traffic or launch controlled outbound campaign |
| Scale | Ongoing | Add agents, connectors, languages, and more workflows |
Everything You Need To Know.
Book A 30-Minute Demo And See LuMay Voice Agents In Action.
30 minutes. Pick one call workflow. We will show you how LuMay Voice Agents can answer it, automate it, and measure it.
Voice Agents starts at $179/month with 200 included minutes.
Enterprise, customer-cloud, and on-premises options available. Talk to us for regulated or custom workflows.
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