Integrations · Telephony

Twilio

Bring phone numbers and programmable calling into agent flows.

Twilio integration lets your LuMay voice agent run phone and SMS workflows through programmable calling infrastructure. Configure the connection once, then attach it to any approved agent workflow.

Key benefits

Automated SMS follow-ups
Appointment confirmations
Live call workflows

Common use cases

Outbound reminders
Inbound support numbers
Customer notification flows

Full setup guide on our docs

Step-by-step setup can include credentials, permissions, workflow rules, screenshots, and agent-side configuration.

Ask for the Twilio setup guide

Build a voice agent that uses Twilio

Start free, configure the integration from your workflow, and attach it to the voice agent that handles your customer conversations.

Create voice agent Book a demo