Any REST API
Call secure HTTPS endpoints during or after conversations.
Integrations
Connect LuMay voice agents to your everyday tools
Native integrations across calendars, CRM, support, telephony, messaging, storage, data, and commerce tools. Voice agents read and write where your customer data already lives.
Any webhook target
Send post-call payloads to services that accept webhooks.
Custom workflow support
Connect tools that need a tailored integration pattern.
Calendar & CRM
Google Calendar
Read availability and write bookings to Google Calendar.
Calendar & CRM
Square Appointments
Schedule service appointments from voice conversations.
Calendar & CRM
Salesforce
Update contacts, leads, and opportunities from call outcomes.
Support
Freshdesk
Create and update support tickets from customer calls.
Support
Zendesk
Route support requests and sync customer issue details.
Support
ServiceNow
Connect voice workflows to ITSM and service operations.
Telephony
Twilio
Bring phone numbers and programmable calling into agent flows.
CRM & Operations
Zoho
Sync customer, sales, and operations data with Zoho apps.
E-commerce
Shopify
Support order, customer, and commerce workflows.
Payments
Stripe
Connect payment and billing context to customer calls.
Data & Files
Google Sheets
Write structured call outputs into operational spreadsheets.
Data & Files
Google Drive
Use shared files and folders as part of agent workflows.
Data & Files
OneDrive
Connect Microsoft file storage to voice agent processes.
Data & Files
SharePoint
Read and organize business documents for agent workflows.
Data & Files
SQL
Connect structured business data to agent actions.
Knowledge
Knowledge Base
Ground answers in approved articles, policies, and FAQs.
Messaging
SendGrid
Send automated email updates and call follow-ups.
Messaging
Mailgun
Trigger transactional email from voice agent outcomes.
Messaging
Resend
Send clean agent-generated emails from your workflows.
FAQs
Integration questions
What integrations does LuMay support natively?+
LuMay voice agents support native integrations across CRM, calendars, support tools, telephony, messaging, files, data, payments, and commerce. Examples include Salesforce, Zoho, Freshdesk, Zendesk, ServiceNow, Google Calendar, Square Appointments, Twilio, Shopify, Stripe, Google Drive, SharePoint, OneDrive, Google Sheets, SQL, SendGrid, Mailgun, Resend, and knowledge base sources.
Can I connect to a tool that isn't listed here?+
Yes. LuMay can connect to external systems through REST APIs, webhooks, custom workflow connectors, and customer-specific integration patterns. If your tool has an API or webhook endpoint, we can usually connect it.
How long does it take to set up a native integration?+
Most standard integrations can be configured during implementation once access, credentials, permissions, and workflow rules are confirmed. Custom integrations depend on API complexity, authentication requirements, and testing needs.
Can I trigger LuMay voice agent calls from another tool?+
Yes. Voice agent calls can be triggered from supported systems, workflow tools, CRM events, webhooks, APIs, and approved operational workflows such as appointment reminders, follow-ups, lead response, support updates, and customer notifications.
Are integrations configured per agent or per workspace?+
Integrations can be configured based on your operating model. Some connections can be shared at the workspace or platform level, while agent-specific permissions, prompts, workflow rules, and human oversight can be configured per agent.
Connect it yourself
Use Custom API or Webhook
Wire LuMay into any HTTPS endpoint without waiting on a native connector.
Open docsNeed help?
Have us add it natively
Tell us which integration you need. We add new connectors based on what customers ask for most.
Book a demo